Privacy Policy

1. Data Collection Scope

We collect personal and business information solely through direct communication channels, including but not limited to:

• Contact Forms: Name, email address, phone number, company name, country/region
• Inquiry Submissions: Product specifications, order quantity, customization requirements, business details
• Email Communication: Correspondence content, attachments, and related metadata
• Sample Requests: Shipping address, product preferences, technical specifications

We do not collect sensitive personal data such as payment card information, health records, or biometric data through our website. Payment processing is handled through secure third-party processors with industry-standard encryption.

2. Data Usage Purpose

The information we collect is used exclusively for legitimate business purposes, including:

• Business Communication: Responding to inquiries, providing quotations, and facilitating order processing
• Service Delivery: Manufacturing customized products, coordinating logistics, and ensuring quality control
• Relationship Management: Maintaining client records, managing ongoing projects, and providing after-sales support
• Product Development: Understanding market needs and improving our manufacturing capabilities (anonymized data only)
• Legal Compliance: Meeting contractual obligations, tax requirements, and regulatory standards

We do not use your information for unsolicited marketing, automated decision-making, or any purpose unrelated to our direct business relationship.

3. Information Confidentiality Commitment

Your trust is paramount. We implement strict confidentiality measures:

Non-Disclosure Promise

• Client information is never sold, rented, or shared with third parties for marketing purposes
• Product designs, specifications, and business strategies remain strictly confidential
• We sign NDAs (Non-Disclosure Agreements) upon request for sensitive projects

Limited Third-Party Access

We may share information only with trusted partners who assist in service delivery, under strict confidentiality agreements:

• Logistics Providers: Shipping address and contact details for delivery purposes only
• Payment Processors: Transaction information through encrypted, PCI-DSS compliant systems
• Cloud Service Providers: Secure data storage with enterprise-grade encryption (AWS, Google Cloud)

Security Measures

• SSL/TLS encryption for all data transmission
• Access controls and employee confidentiality training
• Regular security audits and vulnerability assessments
• Secure physical storage for paper records

4. Your Data Rights

You maintain full control over your personal information. You have the right to:

Access & Review

Request a copy of all personal data we hold about you, including communication history and order records.

Rectification

Update or correct inaccurate information at any time by contacting our team directly.

Erasure ("Right to be Forgotten")

Request deletion of your personal data, subject to:

• Completion of ongoing contractual obligations
• Legal retention requirements (e.g., tax records, warranty claims)
• Legitimate business interests (e.g., dispute resolution)

Data Portability

Receive your data in a structured, machine-readable format (CSV, PDF) for transfer to another service provider.

Restriction of Processing

Limit how we use your data while maintaining essential records for legal purposes.

Objection

Object to specific data processing activities, such as marketing communications (though we do not engage in unsolicited outreach).

How to Exercise Your Rights

To make a request, please contact us via:

• Email: privacy@wigdance.com
• Contact Form: Include "Data Privacy Request" in the subject line

We will respond within 30 days and may require identity verification to protect your information.

5. Data Retention

We retain your information only as long as necessary:

• Active Clients: Throughout the business relationship and 3 years after the last transaction
• Inquiry Records: 2 years from initial contact (for follow-up opportunities)
• Legal Requirements: Up to 7 years for tax and accounting records

After retention periods expire, data is securely deleted or anonymized.

6. International Data Transfers

As a global B2B supplier, we may transfer data across borders. We ensure:

• Compliance with GDPR (EU), CCPA (California), and other applicable regulations
• Standard Contractual Clauses (SCCs) for international transfers
• Equivalent protection measures in all jurisdictions

7. Cookies & Website Analytics

Our website uses minimal cookies for:

• Essential Functions: Form submissions, session management
• Analytics: Anonymized traffic data via Google Analytics (IP anonymization enabled)

You can disable cookies through your browser settings without affecting core functionality.

8. Policy Updates

We may update this policy to reflect legal changes or business practices. Significant updates will be communicated via:

• Email notification to active clients
• Prominent website notice
• Updated "Effective Date" at the top of this page

9. Contact Us

For questions, concerns, or data requests, please reach out: